Faulty parts (should I complain )

[jamcarr2]

Hello I am back after a long and embarrassing absence (what do you mean you haven’t missed me?) anyway last January I bought some parts for the on going restoration ,amongst them I bought the anti roll bar links ,I thought Iwould be using them straight away but due to a lot of misfortune I only got around to fitting them yesterday as can be seen from the picture one has snapped and has never been fitted to the car it happened as I was fitting it . Do you think it is worth complaining or is 8 months to long to leave it ?
John
Its good to be back
snaped.jpg

[iani]

8 months seems reasonable, you wouldn't expect it to fail in service within that time, let alone on the shelf.

Ian

[stag-phil]

Welcome back John.

At the very least I think you should inform the supplier.

Even if they were fitted to the car only 8 months of use is not good.

Hopefully they will either provide you with a refund or replacement parts.

Best of luck.

Phil

[StagnJag]

If the supplier is any good they will replace it. If not at least they will be made aware of a quality issue with the bits they are selling.

Regards

Dave

[jamcarr2]

Than you for the Quick reply I did think it may be a idea to phone just to inform them and see where it goes from there
John

[V Mad]

John, welcome back. You should be entitled to a replacement or refund on that, no problem.

[jamcarr2]

Update
I have been in touch with the suppler and they said that they will send a replacement very impressed with them ,will be dealing with them again .
John

[stag-phil]

Update
I have been in touch with the suppler and they said that they will send a replacement very impressed with them ,will be dealing with them again .
John

Good result, who is the supplier?

Phil

[martin]

Go on John, you're allowed to say nice things, credit where it's due etc. Martin.

[jamcarr2]

Yes as Martin says credit where its due, it was Robsport or Numpty 9 I think they sell as on E Bay .
John

[martin]

Decent bunch of blokes, I'm not surprised they've put it right. Thank for letting us know John. Martin.

[joel h]

Robsport are good, simon changed a 1/4 light rubber that wasn't a good fit, decent bloke didnt even ask to see my receipt.
joel.

[Westfaling]

Joel
Was that one of the SOCTFL rubbers. I've got one that fits badly but everyone else seems to have had good experiences with them... so I assumed it was me that was the problem.
I'm also having to replace the new springs I bought as they are all about 1" too long (and uneven at the back). Retuning items to the UK from down here is problematic though.

Nick

[joel h]

[QUOTE=Westfaling;242177]Joel
Was that one of the SOCTFL rubbers. I've got one that fits badly but everyone else seems to have had good experiences with them... so I assumed it was me that was the problem.
I'm also having to replace the new springs I bought as they are all about 1" too long (and uneven at the back). Retuning items to the UK from down here is problematic though.

hi Nick, yes they are SOCTFL rubbers. it was only one side and as i had the door frames off the car i took the frame with me with rubber still fitted so they could see the problem, Ben fitted the new one there and then so i could see that it was a good fit.
cheers joel.